Returns & Exchanges
At Smoke Kind, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene and safety reasons, certain consumable products cannot be returned once opened.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely place the unused items in their original packaging, ensuring all labels and protective seals remain intact to qualify for a full refund.
Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing